Terms of condition

(Last updated: 22nd of May 2018)

If you are from Sweden (or shipment is within Sweden), use the Swedish version, this page is for export outside Sweden.


Orders

We take orders from whole Europe and selected countries outside Europe. If your country is not listed, we do not accept orders from your country. Some items that we sell can't be sent outside Sweden, for more information contact us.

Orders can only be done through the webshop 24/7. First time customers please read Shopping instructions. We do not accept orders by fax, e-mail or phone.

Helpdesk (sorry no orders over phone, only by webshop):
Monday, Tuesday and Thursday: 10.00 till 12.00 and 13.00 -15.00 CET.
Wednesday & Friday: Closed.
Saturday & Sunday: Closed.

We always send order confirmation through e-mail (from webshop automatically).

Orders placed before 2.00PM CET Mondays though Thursdays and before 10.30AM CET Fridays are sent out same day (if we have all in stock and payment is done) if DPD shipment, otherwise orders with TNT (Norway only) etc. needs to be placed prior to 11.00AM CET.

Normally we have all in stock, however some products could be temporary sold out and a delivery time could be max 2-3 weeks.

If products are not in stock (check status for this, it shows stock levels at each product) and you order, we cannot accept order, since price may change from time to time when we buy due to USD/SEK/EURO exchange rates. If you order more parts than we have in stock, we will only send what we have after you confirmed it. We do not backorder any parts. If some parts hasn't been sent in full, you need to re-order when we have parts in stock again.

When goods leave LAWICEL we have no control of delivery time and we can't be held responsible for any delays that our shipping partners may have. We will make sure that goods come to you and replace you if it is lost, but shipping costs can't be refunded due to delays etc.


GDPR Integrity Policy

To ensure that we (LAWICEL AB with EC VAT NO SE556684920301) should be able to handle your order at the best we need to register, maintain and store the data that you give is.

When you shop from us through our web shop you give is the right to store data such as name, address, phone number, e-mail and if selecting Invoice within Sweden also your person number (Swedish customers only).

We do not sell any information given to 3rd parties, though we must share some with our partners (shipping companies) such as name, address, phone number and e-mail in order for them to be able to deliver your order. When you buy from our web shop, you give us your approval to give our partners these data.

We can on your request (through contact page or phone) or on our own correct or complement data that is wrong or given in error (such as your full name and address).

When you buy with credit/invoice (Swedish customers only living within Sweden), please see our Swedish version for more information. If you do not understand Swedish, have someone to help you.

Your data is stored as long as you are a customer of ours and do not choose to end your account in the web shop, though we must follow Swedish book keeping laws and store invoices/documents for 7 years in our buissiness software (Visma).

When you visit our webshop we use cookies to save your settings such as prices, currency, messages etc.

If you have any further questions and if you feel insecure about this, please use our contact form.


Payment

We can accept payments with Credit cards (VISA & Master Card), PayPal or wire transfer to our IBAN account.. More info below under each country or area.

DIBS Secure Payments



Terms of condition:

Sweden
We kindly ask you to read our Swedish version of Terms of condition. If you are within Sweden and do not know Swedish, please have a friend to help you.


Terms of condition - EC Countries (ZONE 1):
Denmark - Finland


In Denmark it is taken care of by Danish post and in Finland it is taken care of a separate mail company with many places to collect the packages, for more info on MyPack in Finland look here.

DIBS Secure Payments

All payments are made in advance at check out with credit card (Visa or Master Card), PayPal or in advance to our IBAN account unless other is agreed. Companies who have bought from us before with Invoice, please contact us for more information.

Companies must give us their EC VAT#, otherwise we have to add Swedish VAT which currently is 25%.

Private persons within EC always pays Swedish VAT which is currently 25%.

Shipment options (Companies):

DPD from 0-20Kg costs 260 SEK / 28 EURO, estimated delivery time 2-3days Door to Door.

Shipment where the buyer has an account can be arranged with TNT, Fedex or UPS at no extra charge. NOTE: If you have a seperate shipping to a private address, we will change shipping method to MyPack.

Shipment options (Private persons):

MyPack costs 120 SEK / 13 Euro including VAT.
Normal Air Mail (*) costs 50 SEK / 5,50 Euro including VAT (NOTE: Max allowed weight is 0.5Kg and/or 3cm thick).

(*) Normal air mail is only valid for orders less than 375SEK / 41 EURO including VAT. When sending with Normal Air Mail, there is no insurance or tracking info, the customer is responsible for lost or damaged goods.

We reserve the right to cancel orders if weight is not within the limits above.

Customers (this apply to companies only) from countries inside EC do not pay Swedish VAT and thus shipment within Sweden is strictly forbidden and is treated as tax fraud. We will remove these orders. Orders made by companies inside EC must be delivered outside Sweden and withing EC boarders or we (LAWICEL AB) do an illegal action and have to pay penalties and VAT for something we cannot get VAT afterwards. We do not sell TAXfree within Sweden.

For more information, feel free to contact Help Desk:

Phone: +46 451 59877
Our contact page in the Webshop.


Terms of condition - EC Countries (ZONE 2): Germany, Belgium, Estonia, Latvia, Lithuania, Luxemburg, The Netherlands, Poland and Great Britain

DIBS Secure Payments

All payments are made in advance at check out with credit card (Visa or Master Card), PayPal prior to shipment. You can also select advance payment to our IBAN account, you will then get account info at confirmation, the order will be in our system for 3 days. Contact us after you made the wire to IBAN.

Companies must give us their EC VAT#, otherwise we have to add Swedish VAT which currently is 25%.

Private persons within EC always pays Swedish VAT which is currently 25%.

Shipment options (Companies):

DPD from 0-20Kg costs 260 SEK / 28 EURO, estimated delivery time 2-5days Door to Door. Shipment where the buyer has an account can be arranged with TNT, Fedex or UPS at no extra charge. NOTE: If you have a seperate shipping to a private address, we will change shipping method to Registered Mail.

Shipment options (Private persons):

Registered mail costs 180 SEK / 20 Euro including VAT. (NOTE: Max allowed weight is 1Kg or value of 500 EURO). Normal Air Mail (*) costs 55 SEK / 6 Euro including VAT(NOTE: Max allowed weight is 0.5Kg and/or 3cm thick).

(*) Normal air mail is only valid for orders less than 563SEK / 62,50 EURO including VAT. When sending with Normal Air Mail, there is no insurance or tracking info, the customer is responsible for lost or damaged goods.

We reserve the right to cancel orders if weight is not within the limits above.

Customers (this apply to companies only) from countries inside EC do not pay Swedish VAT and thus shipment within Sweden is strictly forbidden and is treated as tax fraud. We will remove these orders. Orders made by companies inside EC must be delivered outside Sweden and withing EC boarders or we (LAWICEL AB) do an illegal action and have to pay penalties and VAT for something we cannot get VAT afterwards. We do not sell TAXfree within Sweden.

For more information, feel free to contact Help Desk:

Phone: +46 451 59877
Fax: +46 451 59878
Our contact page in the Webshop.


Terms of condition - EC Countries (ZONE 3): All other EC countries not mentioned above

DIBS Secure Payments

All payments are made in advance at check out with credit card (Visa or Master Card), PayPal prior to shipment. You can also select advance payment to our IBAN account, you will then get account info at confirmation, the order will be in our system for 3 days. Contact us after you made the wire to IBAN.

Companies must give us their EC VAT#, otherwise we have to add Swedish VAT which currently is 25%.

Private persons within EC always pays Swedish VAT which is currently 25%.

Shipment options (Companies):

DPD from 0-20Kg costs 320 SEK / 34 EURO, estimated delivery time 4-6days Door to Door. Shipment where the buyer has an account can be arranged with TNT, Fedex or UPS at no extra charge. NOTE: If you have a seperate shipping to a private address, we will change shipping method to Registered Mail.

Shipment options (Private persons):

Registered mail costs 22 Euro including VAT (NOTE: Max allowed weight is 1Kg or value of 500 EURO). Normal Air Mail (*) costs 7 Euro including VAT (NOTE: Max allowed weight is 0.5Kg and/or 3cm thick).

(*) Normal air mail is only valid for orders less than 563SEK / 62,50 EURO including VAT. When sending with Normal Air Mail, there is no insurance or tracking info, the customer is responsible for lost or damaged goods.

We reserve the right to cancel orders if weight is not within the limits above.

Customers (this apply to companies only) from countries inside EC do not pay Swedish VAT and thus shipment within Sweden is strictly forbidden and is treated as tax fraud. We will remove these orders. Orders made by companies inside EC must be delivered outside Sweden and withing EC boarders or we (LAWICEL AB) do an illegal action and have to pay penalties and VAT for something we cannot get VAT afterwards. We do not sell TAXfree within Sweden.

For more information, feel free to contact Help Desk:

Phone: +46 451 59877
Fax: +46 451 59878
Our contact page in the Webshop


Terms of condition (ZONE 4):
Norway

2014.01.10: Due to TNT increases shipment costs, we have to increase our shipment costs to Norway with TNT, it is export document (since Norway is outside EC) and increased fuel costs that is the reason.

DIBS Secure Payments

All payments are made in advance at check out with credit card (Visa or Master Card), PayPal prior to shipment. You can also select advance payment to our IBAN account, you will then get account info at confirmation, the order will be in our system for 3 days. Contact us after you made the wire to IBAN.

Companies must give us their company # MVA # for fast custom handling into Norway. Norwedigan customers do not pay Swedish VAT (both valid for companies and private customers).

Shipment options (Companies):

TNT Global (or Economy) Express max 5.0Kg (volume dependant) costs 640 SEK / 69 Euro, estimated delivery time 2-3days Door to Door. Note that TNT isn't only weight dependant, it is also volume dependant so even bigger parcels that only weight 0.5Kg could be classed as more in weight. For TNT custom handlings included, though not import fees and othher toll related fees. Orders needs to be placed prior to 11.00AM (CET) to be sent out same day, this since we need to book pickup for TNT/UPS/Fedex etc. Note: Since we have short working days on Fridays, we do not send out TNT on Fridays, it will then be sent next Monday!

Shipment options (Private persons):

Registered mail cost 150 SEK / 17 Euro (NOTE: Max allowed weight is 1Kg or value of 2000 SEK / 220 EURO). Normal Air Mail (*) costs 50 SEK / 5,50 Euro (NOTE: Max allowed weight is 0.5Kg and/or 3cm thick)

(*) Normal air mail is only valid for orders less than 300 SEK (or 33 EURO). When sending with Normal Air Mail, there is no insurance or tracking info, the customer is responsible for lost or damaged goods.

We reserve the right to cancel orders if weight is not within the limits above.

Customers (private or company) from countries outside EC (and Norway is outside EC) do not pay Swedish VAT and thus shipment to a country within EC (Sweden etc.) is strictly forbidden and is treated as tax fraud. We will remove these orders and refund money. Orders outside EC must be delivered/exported outside EC market and imported to the buyers country or we (LAWICEL AB) do an illegal action and have to pay penalties and VAT for something we cannot get VAT afterwards. We do not sell TAXfree within EC. If you want something shipped to Sweden, sign up as a Swedish customer with an address within Sweden and pay Swedish VAT (25%).

For more information, feel free to contact Help Desk:

Phone: +46 451 59877
Fax: +46 451 59878
Our contact page in the Webshop


Terms of condition - NON EC Countries (ZONE 5):

DIBS Secure Payments

All sales are made in advance payment (unless other is agreed to our Swedish IBAN account (which can easily be used together with some internet banks as a foregin payment), choose Invoice (or Faktura) as payment option. We will then send payment instructions to your e-mail. Payments can also be done using the safe PayPal method with credit cards etc., choose PayPal if you have this, it will speed up payment since you do this at once in the webshop prior to shipment.

Companies and Private persons do not pay Swedish VAT for countries outside EC.

Shipment options (Companies):

Registered mail cost 34 EURO, (NOTE: Max allowed weight is 1Kg or value of 500 EURO).
Door to Door service (DPD, TNT, UPS) from 0-10Kg costs 149 EURO, estimated delivery time 3-6days.

Shipment options (Private persons)

Registered mail cost 180 SEK / 19 EURO, (NOTE: Max allowed weight is 1Kg or value of 500 EURO). Normal Air Mail costs 70 SEK / 8 EURO (NOTE: Max allowed weight is 0.5Kg and/or 50 Euro and/or 3cm thick).

(*) Normal air mail is only valid for orders less than 52,00 EURO. When sending with Normal Air Mail, there is no insurance or tracking info, the customer is responsible for lost or damaged goods.

We reserve the right to cancel orders if weight is not within the limits above.

Customers (private or company) from countries outside EC do not pay Swedish VAT and thus shipment to a country within EC is strictly forbidden and is treated as tax fraud. We will remove these orders. Orders outside EC must be delivered and imported to the buyers country or we (LAWICEL AB) do an illegal action and have to pay penalties and VAT for something we cannot get VAT afterwards. We do not sell TAXfree within EC.

For more information, feel free to contact Help Desk:

Phone: +46 451 59877
Fax: +46 451 59878
Our contact page in the Webshop


Prices:

We reserve us for price adjustments depening on exchange rates and other unpredictable things outside our control. Some products are based on USD or EURO currency and these can variate much day from day so prices are only valid for parts we have in stock. NOTE! Companies within EC do not pay Swedish VAT if they provide us with their EC VAT#. Companies outside EC never pay Swedish VAT. Private persons within EC pay Swedish VAT which is 25% right now. Private persons outside EC never pay Swedish VAT. Our EC VAT number is: SE556684920301.


Miscellaneus

If you miss a product in our shop that one of our manufacturer makes or want to discuss a custom made product/project, consultance etc. we kindly ask you to contact us at helpdesk: Telefon +46 451 59877 Fax +46 451 59878 Contact us


Company Information

Postal address:
LAWICEL AB
Box 3
SE-282 21 TYRINGE
SWEDEN

Visiting/Shipping address:
LAWICEL AB
Industrigatan 6
SE-282 33 TYRINGE
SWEDEN EC

VAT NO: SE556684920301

Bank account:
SWEDBANK SWIFT ADRESS / BIC: SWEDSESS
IBAN: SE77 8000 0831 3921 3549 5147
Phone +46 451 59877
Fax +46 451 59878 (not in service, call if you need to fax)

Contact us by e-mail